Help Center

We are always working hard to get your orders in your hands as soon as possible so you can enjoy them right away! We do ship all over the world, so shipping times can vary a little. Our goal is always to have your order arrive in 1-2 weeks from the time it starts making its way to your home.

Our dried natural Sakura come straight from Japan! More specifically from Kyoto or Shiga as our team is spread across both prefectures here in Japan. 

Our home goods will be coming directly from our warehouses and partners. Depending on where you are located, they may be shipped from North America or Europe. Each order is specifically made for you, and shipped out as soon as possible so you can begin enjoying it!

We ship all over the world, so your address may have a slightly different shipping price than some other parts of the world. Your shipping will be calculated at checkout based on your address. We have recently decided to offer FREE worldwide shipping on all orders over $70 USD! This is the perfect time to bundle orders and save on shipping!

That's no problem at all! We're always happy to help. You can email us at hello@springsakura.com and we can help you as quickly as we can. Our time zones may be different than yours, but we will always get back to you as soon as possible!

We offer a 30 day return and refund policy! If there is any issue with your order, please let us know and we will work to fix it right away. You can find our full refund policy here https://springsakura.com/policies/refund-policy